Privacy Policy for Carelodis
Effective Date: January 1, 2025
1. Introduction
Welcome to Carelodis. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit carelodis.com or use our services. By accessing our site, you agree to the practices described in this policy.
2. Information We Collect
2.1 Personal Information
When you register for services, contact us through the contact form, or otherwise interact with our site, we may collect personal information such as your name, email address, phone number, postal address, and date of birth.
2.2 Usage and Technical Data
We automatically collect certain information when you visit our site, including your IP address, browser type, operating system, pages visited, and time stamps. This helps us understand how our services are accessed and used.
3. How We Use Information
We use collected information to:
- Provide and maintain our services.
- Process inquiries and respond to requests.
- Improve and customize user experience.
- Monitor and analyze trends, usage, and activities.
- Ensure the security of our site and services.
4. Cookies
We use cookies and similar tracking technologies to enhance your experience on our site. Cookies are small data files placed on your device. You can manage or disable cookies through your browser settings, but this may affect site functionality.
- Essential Cookies: Required for basic site functions.
- Performance Cookies: Help us understand site traffic and usage patterns.
- Functional Cookies: Enable enhanced features and personalization.
5. GDPR Compliance
If you are located in the European Economic Area, you have certain rights under the General Data Protection Regulation (GDPR). We process personal data on the following legal bases:
- Consent: Where you have given clear consent.
- Contract: To fulfill our service agreement with you.
- Legitimate Interests: For our business operations, provided your interests do not override ours.
Your GDPR rights include:
- Access: Request copies of your personal data.
- Rectification: Correct inaccurate or incomplete data.
- Erasure: Request deletion of your data where applicable.
- Restriction: Limit processing of your data.
- Data Portability: Receive your data in a structured format.
- Objection: Challenge certain processing activities.
To exercise these rights, please contact us using the details below.
6. Data Security
We implement industry-standard measures to protect your information, including encryption, access controls, and secure servers. However, no method of transmission over the internet can be guaranteed completely secure.
7. Data Retention
We retain personal data only as long as necessary for the purposes set out in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it.
8. Third Party Services
We may share information with trusted third-party service providers to support our operations, such as hosting, analytics, and messaging. These providers are contractually bound to protect your data and use it only for specified purposes.
9. Your Privacy Rights
You have the right to review, update, or delete your personal information at any time. You may also withdraw consent where we rely on it. To submit a request, please reach out to us as indicated below.
10. Children’s Privacy
Our services are not intended for individuals under 16. We do not knowingly collect personal data from minors. If we learn we have inadvertently collected data from a minor, we will erase it promptly.
11. Policy Changes
We may update this policy periodically. The Effective Date at the top indicates when the policy was last revised. We encourage you to review this page regularly for any changes.
12. Contact Us
Carelodis
Business ID: 283324918
290 Bremner Boulevard, Toronto, ON M5V 3L9, Canada
Phone: +14166009484
For inquiries regarding this policy or to exercise your privacy rights, please use our contact form.